Secondary Audio Programming (SAP) is an audio channel that's often used for an alternative language track or for Descriptive Video Services (DVS). If SAP is available, a message will appear at the beginning of a program.

To learn how to enable SAP, select your programming guide from the quick links below. Find out which guide you have.

Spectrum Guide
iGuide
Passport Guide
Other Guides

Spectrum Guide

Standard Guide

To enable SAP in the Spectrum Guide with your remote control:

  1. Press the Menu button.
  2. Use the arrow buttons to highlight Settings & Support and press OK/Select.
  3. Scroll to Preferences and press OK/Select.
  4. Highlight Audio, Video & Display and press OK/Select, then highlight and select Audio.
  5. Highlight and select Language Preference, and then use the arrow buttons to highlight and select your desired language.
    Note: If your selected language isn't available, the program will play either the default audio track or the Descriptive Video Services (DVS) track.
  6. Highlight and select Save to confirm your choice of language.

iGuide

iGuide

To enable SAP in iGuide with your remote control:

  1. Press the Menu button twice to view the General Settings menu.
  2. Use the arrow buttons to highlight Setup and press OK/Select.
  3. Highlight Audio Setup and press OK/Select.
  4. Use the arrow buttons to highlight Default Audio Track.
  5. Use the right & left arrow buttons to scroll to your preferred audio track.
    Note: If your selected language isn't available, the default audio track will play.
  6. Press the Exit button on your remote control to save your changes.

Passport Guide

Cisco new menu guide page2

To enable SAP in the Passport Guide with your remote control:

  1. Press the Menu button twice to view the Quick Settings menu.
  2. Use the arrow buttons to highlight Play Secondary Audio.
  3. Press OK/Select to change the setting to Yes to enable SAP.
    Note: To disable SAP, press OK/Select again to change the setting to No.
  4. Press the Exit button on your remote control to save your settings and close the menu.

Don't see your guide?

Here are a few more options: