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Spectrum.net

You can pay your bill on Spectrum.net. Choose either Pay My Bill or Enroll in Auto Pay below and sign into Spectrum.net with a Head of Household or Administrator username and password. Learn more about user permissions.

  • We accept online payments via checking/savings account or American Express, Visa, MasterCard or Discover cards.
  • Auto Pay: Set up monthly withdrawals and payments through your financial institution.
    Need help updating your Auto Pay?
    Get help.
  • Auto Pay: Set up monthly withdrawals and payments through your financial institution.
  • One-Time Payment:
    • Set up a one-time payment for the current date.
    • Set up a one-time payment for a future-dated payment. (Your account must be current and you cannot have a past due balance to use this payment option).
  • One-Time Payment:
    • Set up a one-time payment for the current date.
    • Set up a one-time payment for a future-dated payment. (Your account must be current and you cannot have a past due balance to use this payment option).

 

My Spectrum App

You can also pay your bill on your mobile device using the My Spectrum app. Learn more about paying your bill with the My Spectrum app.

 

Your Bank Website

Access your bank website and add us as a payee. You may be required to enter the payment address. You can find this address on your billing statement or in the address list below. We don't charge any additional fees for processing a payment from your bank's online payment service.

Note: You should print your online bank confirmation and retain it until you see the payment reflected on your bill. Some bank websites also offer automatic payment.

By Phone

Automated Service

Call our automated payment service at (833) 267-6094. Our automated attendant will accept payment using your:

  • Checking/savings account
  • Debit card or MasterCard, Visa, American Express, or Discover credit card

Representative Assisted Payment

To make a payment with the help of a customer service representative, please call us at (833) 267-6094. There's a processing fee of $5.00 per transaction when making a payment with one of our representatives.

In Person

Spectrum Stores

Use our store locator to find your nearest Spectrum Store. There is no processing fee when making a payment at our stores.

Our stores accept the following forms of payment:

  • Checking/savings account
  • Debit card or MasterCard, Visa, American Express or Discover credit cards
  • Cash and money orders

Third Party Payment Agents

Additional businesses in your area (e.g. Western Union or Schnucks Supermarkets) may accept Spectrum payments. Each third-party payment center has its own specific rules regarding payments, fees, etc., but all follow these standard policies:

  • Third party payment centers are for payments only.
  • No third party payment agent can make a change to a customer's services, resolve an issue, exchange equipment or accept equipment for return.
  • Third party payment agents are for walk-in payments only. Customers can't mail payments to these locations.

By Mail

Spectrum Mailing Address

You may mail your payment to us. Please note that the mailing locations differ depending on your address.

Remember the following when mailing in a payment:

  • Mail your payment in the envelope with the remittance portion of your statement whenever possible.
  • You can print a copy of your statement through your Spectrum account.
  • Note your 16-digit account number on your check or money order.
  • Do not mail cash.

Choose your Spectrum mailing address based upon the state and/or city (if applicable) of your service address. You must spell out your state name.

Your State Your City Mailing Address (Spectrum)
Alabama N/A P.O. Box 742616, Cincinnati, Ohio 45274-2616
California Santa Cruz P.O. Box 60229, Los Angeles, California 90060-0229
California Porterville P.O. Box 60229, Los Angeles, California 90060-0229
California Turlock P.O. Box 60229, Los Angeles, California 90060-0229
California Southern California P.O. Box 60188, Los Angeles, California 90060-0188
California North Lake Tahoe P.O. Box 60188, Los Angeles, California 90060-0188
California South Lake Tahoe P.O. Box 60188, Los Angeles, California 90060-0188
California Redding P.O. Box 60188, Los Angeles, California 90060-0188
California Crescent City P.O. Box 60188, Los Angeles, California 90060-0188
Colorado N/A P.O. Box 742617, Cincinnati, Ohio 45274-2617
Connecticut N/A P.O. Box 60588, Los Angeles, California 90060-0588
Georgia N/A P.O. Box 742615, Cincinnati, Ohio 45274-2615
Illinois N/A P.O. Box 790086, St. Louis, Missouri 63179-0086
Louisiana N/A P.O. Box 742614, Cincinnati, Ohio 45274-2614
Massachusetts N/A P.O. Box 60187, Los Angeles, California 90060-0187
Michigan N/A P.O. Box 3019, Milwaukee, Wisconsin 53201-3019
Minnesota N/A P.O. Box 3149, Milwaukee, Wisconsin 53201-3149
Mississippi N/A P.O. Box 742614, Cincinnati, Ohio 45274-2614
Missouri N/A P.O. Box 790086, St. Louis, Missouri 63179-0086
Montana N/A P.O. Box 742617, Cincinnati, Ohio 45274-2617
Nebraska N/A P.O. Box 790229, St. Louis, Missouri 63179-0229
Nevada N/A P.O. Box 60188, Los Angeles, California 90060-0188
New York N/A P.O. Box 60588, Los Angeles, California 90060-0588
North Carolina N/A P.O. Box 742600, Cincinnati, Ohio 45274-2600
Oregon N/A P.O. Box 60188, Los Angeles, California 90060-0188
South Carolina N/A P.O. Box 742600, Cincinnati, Ohio 45274-2600
Tennessee N/A P.O. Box 742613, Cincinnati, Ohio 45274-2613
Texas N/A P.O. Box 790261, St. Louis, Missouri 63179-0261
Utah N/A P.O. Box 742617, Cincinnati, Ohio 45274-2617
Vermont N/A P.O. Box 60588, Los Angeles, California 90060-0588
Virginia N/A P.O. Box 790429, St. Louis, Missouri 63179-0429
Washington N/A P.O. Box 60188, Los Angeles, California 90060-0188
Wisconsin N/A P.O. Box 2981, Milwaukee, Wisconsin 53201-2981
Wyoming N/A P.O. Box 742617, Cincinnati, Ohio 45274-2617