This article will help you change the password you use to sign in to

To change the password for your Spectrum username:

  1. Sign in to
  2. Select the Menu icon in the upper left hand corner of the page and choose Manage Account. Then select Settings.
  3. Underneath your username, you'll see your password and security question. Choose Edit to change them.
  1. Enter and confirm your new password, following these guidelines:
    • Must be different than any previously-used passwords
    • Must be between 8 and 20 characters long
    • Must contain at least 1 uppercase letter, at least 1 lowercase letter and at least 1 number
    • Must not contain easily-guessed character strings like charter, password, 123, abc, etc.
    • Must not contain slashes, quotation marks or the greater than symbol
  2. Choose Save to save your new password.

Spectrum recommends that you change your password every 30-60 days. Learn more about creating a strong password.