Choosing Your Security Question

When creating your Spectrum account, you'll be prompted to choose security questions that are designed to protect your account from unauthorized use. You may be asked to periodically update your security question.

Learn more about choosing a strong security question.

Security Suite

Security Suite offers protection against all types of malicious software, including viruses, spyware, worms, Trojans, rootkits and zero-hour events. Your Spectrum Internet subscription includes Security Suite licenses for up to 10 computers. The software updates its definitions automatically, so there's no need to renew as long as you remain an active Spectrum customer. It includes an AntiBot Scanner that you can run on Windows computers to remove malicious software.

Learn more about Security Suite and its AntiBot Scanner.

Spyware and Adware

Spyware is software installed on your computer without your knowledge. It gathers personal information, such as your browsing history, keystrokes or passwords. Adware is any software application in which advertising banners are displayed while the program is running.

This software can provide a major security risk and weaken your computer's overall performance.

Learn more about how to get rid of spyware and adware.

Reporting Internet Abuse

Internet abuse consists of threats and harassment, viruses, spamming, phishing email, port scanning, hacking, DOS outages, copyright infringement and other similar activities. Reporting Internet abuse generally requires evidence in the form of a firewall log or email header.

Learn more about how to report online abuse.