After 180 days of inactivity, the mailbox will be locked and won't receive new mail. Mailbox can be immediately unlocked by signing in to Spectrum.net and navigating to email.
Purging Locked Mailbox Content
Locked mailboxes with content remain available as long as the customer remains a Spectrum Internet customer. Locked accounts without content are subject to deletion.
Purge After Disconnect
All mailboxes and content are subject to deletion after Spectrum Internet services are disconnected. Content can't be recovered.
Email Server Information
For the best user experience and to ensure the best connection with your computer, Spectrum recommends using the settings below when setting up your Spectrum email.
Enter Settings Below
Enter Your Name
Account Type: POP/IMAP
Incoming Email Server:
Outgoing Email Server:
The password you use to sign into your email account
Outgoing Server settings tab:
Select the My outgoing server (SMTP) requires authentication option.
Select the Use same settings as my incoming mail server option.
Advanced settings tab:
Incoming server (IMAP) field: enter 993
Outgoing server (SMTP) field: enter 587
Select None for Use the following types of encrypted connections settings.
Note: Using both IMAP and POP simultaneously or using POP across multiple devices can cause error messages when trying to send, receive or access new email such as the following: "The mail server denied access to your account because another mail client was using it." To avoid these errors, we recommend using IMAP on all devices. Learn more about switching from POP to IMAP.