If you have a secure wireless network, you'll need your WiFi network name and password to connect your devices. If you've forgotten your In-home WiFi name and password:

  • Check the sticker on the bottom or side of your router.
  • Check your WiFi Installation guide. You or your installation technician may have written down the network name and password.

At this time, you cannot adjust your WiFi network name and password on Spectrum.net. However, instructions to do so online are available here for most routers. Otherwise, please consult your router's user manual.

With certain routers, you can locate your SSID and password by following the steps below:

  1. Sign in to Spectrum.net.
  2. Select the Menu icon from the top left hand corner of the page and choose Manage Account. Then select Internet.
  3. Locate your router and select View Device Info.
  4. You'll see the network name for both 2.4GHz and 5GHz, as well as the password for each: WiFi SSID and Password