Area Code Overlay Approved for the New York 315 Area Code

To ensure a continuing supply of telephone numbers, the new 680 area code has been added to the area of New York served by area code 315. This is known as an area code overlay, and requires you to change the way you enter telephone numbers when making a call.


315/680 New York area code overlay


What is an area code overlay?

An overlay is the addition of another area code, 680, to the same geographic region as an existing area code, 315.

Note: An overlay doesn't require customers to change their existing area code or telephone number, but will require all callers to enter 10 digits for local area calls.
Who will be affected?

The 315 area code covers the west-central portion of New York, including the cities of Syracuse, Utica and Watertown. The new 680 area code will serve the same geographic area currently served by the existing 315 area code.

What is the new dialing procedure?

To complete local calls within the 315 area code region, the new dialing procedure requires callers to enter ten digits (area code + telephone number). The same dialing procedure will apply to telephone numbers assigned to the new 680 area code.

This new procedure doesn't change the price of local calls. Also, long-distance dialing will still require entering 1 + area code + telephone number.

When will the change begin?

Beginning February 11, 2017, you'll be required to use the new dialing procedure described above for all calls. If you forget to enter the area code + telephone number, your calls won't be completed and a recording will instruct you to hang up and try the call again.

Effective March 11, 2017, new telephone lines or services may be assigned numbers using the new 680 area code. All calls made within and between area codes 315 and 680 must be places using the ten-digit telephone number (315 or 680 + the 7-digit telephone number).

What will you need to do?

In addition to changing your dialing procedures, all services, automatic dialing equipment, or other types of equipment that are programmed with a 7-digit number will need to be reprogrammed to use the new dialing procedures. This includes life safety systems, PBXs, mobile phone contact lists, fax machines, internet dial-up numbers, alarm and security systems, gates, speed dialers, call forwarding settings, voicemail services, etc.

You'll also want to update your personal contact information such as business cards, website, and your pet's or your personal ID tags, to ensure the area code is included.

What will remain the same?

  • Your telephone number, including current area code.
  • The price of a call, coverage area, or other rates and services.
  • Current local calls will remain a local call regardless of the number of digits entered.
  • You can still enter just three digits to reach 911.
  • If 211, 311, 411, 511, 611, 711 or 811 are currently available in your community, you'll still enter these codes with just three digits.

For additional information, contact us or refer to the customer letter below: