Spectrum Pay-Per-View (PPV) offers the latest hit movies for the first time on TV, as well as live events such as championship boxing, wrestling, concerts, and pro and college sports. You can usually order through your remote and, when you order a PPV movie, you can watch it as many times as you want within a 24-hour period. Special events can only be viewed once.

 

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Availability

Spectrum Pay-Per-View (PPV) is available with your Spectrum TV subscription and on every TV with a Spectrum receiver. PPV allows you to watch exciting live events, new-release movies and other programs for a nominal fee.

Features of PPV

Instant access:

  • You can order movies, concerts and events right from your home.
  • You save money on rentals, tickets, travel and snacks.
  • You can choose from a wide variety of start times for movies and other shows on Pay-Per-View.

Order PPV directly with you remote control:

  • No need to make a phone call to view events.
  • Your charges automatically appear on your bill.

Parental controls:

  • You can restrict access to PPV channels.
  • You can control which PPV events are ordered.
  • You can choose which members of your household can order PPV.

Purchase controls:

  • You can restrict PPV purchases based on price.
  • You can control which PPV events are ordered.
  • You can choose which members of your household can order PPV.

Program/event selection:

  • You have access to the latest hit movies, championship boxing, wrestling, concerts and other live events being offered for the first time on TV.
  • You'll find that movies and events are never sold out.
  • There are no returns and no late fees.

Cost

PPV prices vary. Your on-screen guide will display the price of the movie, live event, adult show or other programming next to the title.

Ordering Requirements

  • Your account balance must be current.
  • If you've established a purchase PIN on your account, you'll be asked to enter your PIN when ordering with your remote.
  • Live events can only be viewed once per purchase.
  • A subscription to the sponsoring network is not required to order a network-sponsored PPV event (e.g. a subscription to Showtime is not required to purchase a Showtime Boxing PPV event).
You may now order major PPV events with Ask Spectrum.

Place your Order

 

Order online with Ask Spectrum

Want to order online?
Order Event
(Online ordering available same day as event)

 

Order by Phone

 
  1. Call us at (855) 757-7328.
  2. Say "Order Pay-Per-View" when prompted.

 

Order Through your TV

For instructions on how to order by remote control, select the guide you are most familiar with. If you don't see your guide below, you can order by phone (see above).

 

To order on Arris, Motorola, or Pace receivers:

  1. Press Menu twice, highlight Pay-Per-View (PPV) and press OK/Select.
  2. Highlight Pay-Per-View Events and press OK/Select.
  3. Highlight the desired event or movie in either high definition (HD) or standard definition (SD) and press OK/Select.
  4. Follow the prompts to complete or cancel (Don't order) your purchase.

To order on Cisco/Scientific Atlanta receivers:

  1. Press the Guide button followed by the B button (on some receivers, press the Guide button twice) to display the Find Shows Menu, then highlight and select Themes.
  2. Highlight and select the desired PPV title from the list displayed on the right.
  3. Follow onscreen instructions to purchase or cancel the PPV title.

To order PPV using the Spectrum Guide:

  1. Find your PPV title:
    1. Press Guide, scroll through and highlight the Pay-Per-View (PPV) title and press OK/Select.
      OR
    2. From the Menu screen, use Search to locate the program title and press OK/Select.
  2. Highlight Buy and press OK/Select.
  3. Follow the prompts to confirm your purchase.


To cancel a PPV purchased in the Spectrum Guide, please call (855) 757-7328.

Spectrum Guide PPV


To order on Scientific Atlanta Receivers in Southern California:

  1. Press Menu and using the up or down arrows choose PPV by event.
  2. Press OK/Select to view PPV programs by the selected criteria.
  3. Use the left and right arrows to highlight the title you want to purchase and then press OK/Select to display the purchase screen.
  4. Follow onscreen instructions to complete or cancel your purchase.
 

Spectrum Business customers: Visit Spectrum Business Pay-Per-View support.

Ordering on Multiple TVs

Order by remote control:
To watch a PPV event on multiple TVs in your home that are connected to different brands of Spectrum receiver, you may need to order the PPV event through each different programming Guide. However, you?ll only be charged once for the same PPV event.

 

Order by phone:
Ordering by phone will authorize the movie or event on all Spectrum receivers in your home.

Cancel Your Order

To cancel your order by remote control:

If you placed an order on your guide, you can also cancel it by using the guide. Follow the instruction above for your program guide and use the "Cancel/Don't order" prompt.


Canceling a PPV order by phone:

You can cancel your order up until the program's scheduled start time. Please call (855) 757-7328 to cancel your order.

Scheduling a PPV Event

You can order an event using your remote control as soon as the title is available within the menu. A reminder will be set, and you won't be charged unless you tune to that channel during the event.

You can also contact us to pre-order events, but you must contact us to cancel prior to the start of the event or you will be charged.
 

Missed an Ordered PPV Event

Ordered using your remote control:

  • You'll only be billed if you tune to the event.
  • Keep in mind that if you tune to the channel for even a second, you will be billed for the event.


Ordered by phone:

  • You'll need to contact us prior to the start of the event to cancel or you will be charged.

Video On Demand & PPV Comparison

Spectrum Video On Demand (VOD) offers the flexibility and convenience of watching thousands of movies and shows that start anytime you want, and many are FREE. You also have the ability to play, pause, rewind and fast-forward On Demand programs using your remote. Additionally, any On Demand program you rent can be watched as often as you like within 24 hours of purchase.

Spectrum Pay-Per-View offers the latest hit movies for the first time on TV as well as live events like championship boxing, wrestling, concerts and professional and college sports. For most customers, you can even order right from home via your remote control.

Issues Viewing an Event