Spectrum Pay-Per-View (PPV) offers the latest hit movies for the first time on TV, as well as live events such as championship boxing, wrestling, concerts and pro and college sports. When you order a PPV movie, you can watch it as many times as you want within a 24-hour period. Special events can only be viewed once.

 

Use the quick navigation links below to jump to the section of your choice.

 

 
 
 

Availability

Spectrum Pay-Per-View (PPV) is available with your Spectrum TV subscription on every TV with a Spectrum receiver. PPV allows you to watch exciting live events, new-release movies and other programs for a nominal fee.

Pay-Per-View Features

Instant access:

  • Order movies, concerts and events right from your home.
  • Save money on rentals, tickets, travel and snacks.
  • Choose from a wide variety of start times for movies and other shows.

Remote control ordering:

  • No need to make a phone call to view events.
  • Your charges will automatically appear on your bill.

Purchasing controls:

  • You can restrict PPV purchases based on price or channel.
  • You can control which PPV events are ordered.
  • You can choose which members of your household can order PPV.

Program/event selection:

  • You have access to the latest hit movies, championship boxing, wrestling, concerts and other live events being offered for the first time on TV.
  • PPV movies and events are never sold out.
  • There are no returns or late fees.

Prices

PPV prices may vary. Your on-screen guide will display the price of the movie, live event or other programming next to the title.

Ordering Requirements

  • Your account balance must be current. If you have an outstanding balance, you'll need to pay it before ordering a PPV event.
  • If you've established a PIN for your account, you'll be asked to enter your PIN when ordering with your remote.
    Note: Please note that this PIN may be different than your purchasing PIN for On Demand content. If you need help creating or resetting your account PIN, please contact us.
  • Live events can only be viewed once per purchase.
  • You can order a network-sponsored PPV event without a subscription to that network (e.g. you don't need a Showtime subscription to purchase a Showtime Boxing PPV event).

 

Ordering a PPV Event

Ordering online with Ask Spectrum

Want to order online?
Order Event
(Online ordering available week of event)

Learn more about ordering with Ask Spectrum.

Ordering by Phone

  1. Call us at (833) 267-6094.
  2. Say "Order Pay-Per-View" when prompted.

 

Ordering Through Your TV

For instructions on how to order by remote control, find the guide you're most familiar with. If you don't see your guide below, you can order by phone.

 

To order on Arris, Motorola or Pace receivers:

Arris, Motorola, Pace
  1. Press Menu twice, highlight Pay-Per-View (PPV) and press OK/Select.
  2. Highlight Pay-Per-View Events and press OK/Select.
  3. Highlight the desired event or movie in either high definition (HD) or standard definition (SD) and press OK/Select.
  4. Follow the prompts to complete your purchase.

 

To order on Cisco/Scientific Atlanta receivers:

Cisco, Scientific Atlanta
  1. Press the Guide button followed by the B button (on some receivers, press the Guide button twice) to display the Find Shows Menu, then highlight and select Themes.
  2. Highlight and select the desired PPV title from the list displayed on the right.
  3. Follow the onscreen instructions to complete your purchase.

 

To order using the Spectrum Guide:

Spectrum Guide
  1. Find your PPV title:
    1. Press Guide, scroll through and highlight the Pay-Per-View (PPV) title and press OK/Select.
      OR
    2. From the Menu screen, use Search to locate the program title and press OK/Select.
  2. Highlight Buy and press OK/Select.
  3. Follow the prompts to complete your purchase.
Spectrum Guide PPV

 

To order on Scientific Atlanta receivers in Southern California:

Scientific Atlanta Southern California
  1. Press Menu and use the arrow buttons to choose PPV by event.
  2. Press OK/Select to view PPV programs by the selected criteria.
  3. Use the arrow buttons to highlight the title you want to purchase, and then press OK/Select to display the purchase screen.
  4. Follow the onscreen instructions to complete your purchase.
 

Spectrum Business customers: Visit Spectrum Business Pay-Per-View support.

Ordering on Multiple TVs

By remote control:
To order a PPV event by remote control on multiple TVs that are connected to different brands of Spectrum receiver, you may need to order the event through each different programming Guide. Even if you order the event on multiple Spectrum receivers, your account will only be charged once.

 

By phone:
Ordering by phone will authorize the movie or event on all Spectrum receivers in your home. See above for instructions on ordering by phone.

Canceling Your Order

To cancel your order by remote control:

If you placed an order through your guide, you can also cancel it by using the guide. Follow the ordering instructions above for your program guide and choose Cancel/Don't order.

To cancel your PPV order by phone:

You can cancel your order up until the program's scheduled start time. Please call (833) 267-6094 to cancel your order.

Viewing a PPV Event

Finding Your Event's Channel

You can find the correct channel for your PPV event by using the Spectrum TV channel guide.

Some PPV events are also available in Spanish through Pay-Per-View en Espaņol (PPVE). Please note that this may not be available in all areas. For more information, please consult your programming guide or contact us.

Missed an Ordered PPV Event

If you ordered using your remote control:

If you missed a PPV event you ordered with your remote control, you won't be charged. Please note, however, that if you tune to the event's channel for even a second while it's in progress, you will be charged for the event.

If you ordered by phone:

If you miss a PPV event you ordered over the phone, you'll need to contact us to cancel your order prior to the event's start time. Otherwise, you will be charged.

Problems Viewing an Event

If you're having trouble viewing an event you ordered, please see these troubleshooting steps   .

If you had an issue with an event that's already aired, please contact us.