Preferences

 

Not your guide? Find out which guide you have.

With the new Spectrum Guide, you can set your Favorite channels, customize your Guide and Spectrum Receiver settings, enable Caller ID on TV and more. Use the quick links below to navigate to the section of your choice.

 

 

 

 

Favorites

Favorties red heart icon

 

You can quickly navigate to your favorite channels by pressing the FAV button on your remote while watching TV or in the Guide, or you can filter the Guide to display only your favorite channels. Learn more about managing your Favorites in the new Spectrum Guide.

 

Guide Settings

Display Settings for the Spectrum Guide

 

To view or change your Guide Settings:

  1. Press the Menu button on your remote, scroll to Settings & Support using the arrow buttons and then press OK/Select.
  2. Navigate to Preferences and then press OK/Select.
  3. Here you'll be able to choose from the following options:
    • Guide Format: Choose between the Standard Guide, which provides detailed program information in a quick-view format, and the Video Guide, which offers streaming video of each channel so you can view the channel while searching for programming without tuning away from your current channel.
    • Guide Background Color: Change the brightness of your guide by selecting either the Light Guide or the Dark Guide.
    • Guide Display Aspect Ratio: Choose between Standard and High Definition. Learn more about aspect ratio.
    • Auto-Tune to HD: Automatically tune to the HD version of a selected program when that channel is available in HD. Note: If you have an HD receiver and an SD TV, you'll need to turn off the HD Auto Tune feature in order to get the proper picture on the SD channel.
    • Channel Bar Position: You can choose to have the Channel Bar appear at the top or bottom of your screen. Learn more about the Channel Bar.
    • Mini Guide Position: You can choose to have the Mini Guide appear at the top or bottom of your screen. Learn more about the Mini Guide.
    • Display Durations: Adjust how long you want the Channel Bar, Info Banner, Progress Bar and Mini Guide to display on your screen.
    • Alert Notifications: Turn Channel Change Alerts on or off.
  4. After making changes to your settings, scroll down to highlight Save and then press OK/Select to confirm your changes.
Note: You can also manage some Guide Settings directly from the Guide screen by pressing the A button on your remote to access Guide Options.

 

Audio & Video

 

Audio and Video Settings

 

Audio

To manage your Audio settings:

  1. Press the Menu button on your remote, scroll to Settings & Support using the arrow buttons and then press OK/Select.
  2. Navigate to Preferences and then press OK/Select.
  3. Using the arrow buttons scroll to Audio & Video and then press OK/Select.
  4. Audio will be highlighted. Press OK/Select to open Audio settings.
  5. Here you'll be able to choose from the following options:
    • Language Preference: Enable English, Spanish or French as your preffered language (when available). By selecting Default, you'll hear the default program audio. Learn more about Secondary Audio Programming (SAP) options for the new Spectrum Guide below.
    • Stereo Auido: Choose between Enhanced, which provides best quality with widest frequency range (Recommended), Compact,, which offers the lowest quality with narrowest frequency range, or Standard.
    • Audio Output: Select Dolby Digital, HDMI or Other as your Audio Output.
    • Descriptive Video Services (DVS): Turn the feature on or off. When enabled, DVS provides a secondary audio track that narrates natural pauses in dialogue and can describe actions, costumes, facial expressions, settings and scene changes.
  6. After making changes to your settings, scroll down to highlight Save and then press OK/Select to confirm your changes.

 

Change the Default Language for SAP

Secondary Audio Programming (SAP) service is a secondary audio stream that a broadcaster may transmit that includes an alternate audio track in another language and/or Descriptive Video Service narration.

You can set your preference for SAP and hear program audio or DVS in that language when available.

Note: Not all programs will have a secondary audio track for all languages. In these cases, you'll hear a slight audio delay and then the default program audio will play. Some channels will place a video description audio track on Spanish. If the program you're viewing doesn't include the SAP service for your preferred language, it's possible that you may hear no audio. Please set your language preference to default to restore the primary audio programming.

 

Video

To manage your Video settings:

  1. Press the Menu button on your remote, scroll to Settings & Support using the arrow buttons and then press OK/Select.
  2. Navigate to Preferences and then press OK/Select.
  3. Using the arrow buttons scroll to Audio & Video and then press OK/Select.
  4. Scroll over to Video and then press OK/Select to open Video settings.
  5. Here you'll be able to choose from the following options:
    • Video Format: Select the screen resolution that best fits your TV.
    • HD box on SDTV Aspect Ratio: Set how HD programming displays on your SD TV, either Letter Box or Zoom.
    • SD box on HDTV Aspect Ratio: Set how SD programming displays on your HD TV, either Pillar Bars or Stretch.
  6. After making changes to your settings, scroll down to highlight Save and then press OK/Select to confirm your changes.

Learn more about picture formats and choosing the settings that work best for your TV.

Note: Since the vast majority of programming is currently produced in 720p and 1080i, if your television is enabled with 1080p or 4K technology, your TV will convert our HD signal so you can continue to enjoy Spectrum TV.

 

Caller ID

Caller ID on TV (CIDTV) lets you see details of incoming phone calls on your TV when you subscribe to Spectrum Voice and Spectrum TV service. Learn more about Caller ID on TV.

To manage your Caller ID settings:

  1. Press the Menu button on your remote, scroll to Settings & Support using the arrow buttons and then press OK/Select.
  2. Navigate to Preferences and then press OK/Select.
  3. Using the arrow buttons scroll to Caller ID and then press OK/Select.
  4. Here you'll be able to choose from the following options:
    • Caller ID Notification: Turn Caller ID notifications on TV On or Off.
    • Caller ID Position: Choose to display Caller ID notifications on either the Top or Bottom of your TV screen.
  5. After making changes to your settings, scroll down to highlight Save and then press OK/Select to confirm your changes.
Note: It may take 24 - 36 hours for changes to your Caller ID settings to take effect in the Spectrum Guide.

 

Spectrum Receiver

 

Spectrum receiver settings

 

To manage your receiver settings:

  1. Press the Menu button on your remote, scroll to Settings & Support using the arrow buttons and then press OK/Select.
  2. Navigate to Preferences and then press OK/Select.
  3. Using the arrow buttons scroll to Digital Receiver and then press OK/Select.
  4. Here you'll be able to choose from the following options:
    • Power-On Channel: Set your receiver to tune to a specific channel each time you turn it on. Learn more about setting your Power On Channel.
    • Front Panel Display: Change the front panel display to show the current time, channel or nothing. Note: Not all receivers include a front panel display.
    • Time Display: If your reciever has a front panel display, you can choose how you want the time displayed, either 12 Hour Clock (e.g. 9:30) or 24 Hour Clock (e.g. 21:30). Note: Ensure that your Front Panel Display Options are set to display time.
    • Front Panel Display Brightness: If your receiver has a front panel display, you can adjust the brightness of the information displayed.
    • Power Settings: As an energy-saving feature, you can set your receiver to automatically power off after 4 hours of inactivity.
    • AC Outlet: If your receiver includes an AC outlet on the back panel, you can decide whether you want to turn off power to that outlet when your receiver is powered off or always leave it powered on.
  5. After making changes to your settings, scroll down to highlight Save and then press OK/Select to confirm your changes.
Note: When the Power Settings feature is turned On, you'll get an on-screen warning that your receiver will be shutting off. Press OK/Select on your remote to dismiss the warning. When your receiver shuts off, there'll be no signal and you'll see a black screen. Any scheduled recordings will still record. To turn your receiver back On, simply press the Power button on your remote.

To learn more about the new Spectrum Guide, please visit the new Spectrum Guide support page.