Settings

 

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Looking for Descriptive Video Service (DVS) settings?

Descriptive Video Services (DVS) is a secondary audio track that narrates natural pauses in dialogue and can describe actions, costumes, facial expressions, settings and scene changes. Learn more.  

 

 

View or download a Quick Reference Guide for new Spectrum Guide settings.

 

Turn Closed Captioning On/Off

Closed captioning displays the audio portion of a program as text on your TV screen.

To turn Closed Captioning On or Off:

  1. Press the Menu button on your remote to open the Spectrum Guide Main Menu.
  2. Use the arrow buttons to scroll to Settings & Support and then press OK/Select.
  3. Select Accessibility, scroll right to highlight Closed Captioning, and then press OK/Select.
  4. Use the arrow buttons to select On (enable) or Off (disable) and then press OK/Select.
  5. Highlight Save and then press OK/Select to save your changes.
Note: To quickly turn Closed Captioning on or off, press the A button on your remote control while viewing full-screen programming and then press the 1 button.

 

Presentation Settings

You can adjust how Closed Captioning text appears on screen in Presentation Settings:

  1. Press the Menu button on your remote to open the Spectrum Guide Main Menu.
  2. Use the arrow buttons to scroll to Settings & Support and then press OK/Select.
  3. Select Accessibility, scroll right to highlight Closed Captioning Settings, and then press OK/Select.
  4. Highlight Presentation, then press OK/Select.
  5. Use the arrow buttons to select one of the following display settings:
    • Pop-On: Text appears as complete sentences, which can be followed with additional captions.
    • Roll-Up: Text scrolls up to make way for a new line and the top line is erased.
    • Paint-On: Text appears from left to right, one line at a time.
  6. Highlight Save and then press OK/Select to confirm your changes.

 

Text Settings

You can adjust the color, transparency, size and font of your Closed Captioning in Text Settings:

  1. Press the Menu button on your remote to open the Spectrum Guide Main Menu.
  2. Use the arrow buttons to scroll to Settings & Support and then press OK/Select.
  3. Select Accessibility, scroll right to highlight Closed Captioning Settings, and then press OK/Select.
  4. Scroll right to highlight Text Settings, then press OK/Select.
  5. Use the arrow buttons to select the font setting you want to adjust and then press OK/Select:
    • Color: Select a color for the closed captioning text that will appear on your TV screen.
    • Transparency: Select the degree to which you can see through the text, either Opaque or Semi-transparent.
    • Size: Choose a small, medium, or large font.
    • Font: Select which font style you prefer for the closed captioning text.
    • Character Edge: Choose hoe you want the edges of the characters to appear in closed captioning text.
  6. Highlight Save and press OK/Select to confirm your changes.

Background Settings

You can change the background on which your Closed Captioning text appears in Background Settings:

  1. Press the Menu button on your remote to open the Spectrum Guide Main Menu.
  2. Use the arrow buttons to scroll to Settings & Support and then press OK/Select.
  3. Select Accessibility, scroll right to highlight Closed Captioning Settings, and then press OK/Select.
  4. Scroll right to highlight Background Settings, then press OK/Select.
  5. Use the arrow buttons to select the background setting you want to adjust and then press OK/Select:
    • Color: Select a background color that is different than the text color.
    • Transparency: Select the degree to which you can see through the background.
  6. Highlight Save and then press OK/Select to confirm your changes.

 

Window Settings

To select a color and transparency setting for the window surrounding the Closed Captioning text in Window Settings:

  1. Press the Menu button on your remote to open the Spectrum Guide Main Menu.
  2. Use the arrow buttons to scroll to Settings & Support and then press OK/Select.
  3. Select Accessibility, scroll right to highlight Closed Captioning Settings, and then press OK/Select.
  4. Scroll right to highlight Window Settings, then press OK/Select.
  5. Use the arrow buttons to choose from the following settings and then press OK/Select:
    • Color: Select a color for the window surrounding the closed captioning text.
    • Transparency: Select the degree to which you can see through the window.
  6. Highlight Save and then press OK/Select to confirm your changes.

 

Change the Default Language

  1. Press the Menu button on your remote to open the Spectrum Guide Main Menu.
  2. Use the arrow buttons to scroll to Settings & Support and then press OK/Select.
  3. Select Accessibility, scroll right to highlight Closed Captioning Settings, and then press OK/Select.
  4. Scroll right to highlight Language, then press OK/Select.
  5. Use the arrow buttons to select a language and then press OK/Select:
    • Primary Language: The language the program is broadcast in. This is usually English, but it may be Spanish, French or another language for foreign language packages.
    • Secondary Language: Matches the SAP (secondary audio stream) that a broadcaster may choose to transmit for the program.
    • CC3, CC4, CC5, CC6: Additional closed captioning tracks that may be provided by the programmer, including Descriptive Video Services (DVS).
  6. Highlight Save and then press OK/Select to confirm your changes.

 

Closed Captioning Type

You can choose to see a full transcription of the program's audio as text or a simplified version in Closed Captioning Type settings:

  1. Press the Menu button on your remote to open the Spectrum Guide Main Menu.
  2. Use the arrow buttons to scroll to Settings & Support and then press OK/Select.
  3. Select Accessibility, scroll right to highlight Closed Captioning Settings, and then press OK/Select.
  4. Scroll right to highlight Closed Captioning Type, then press OK/Select.
  5. Use the arrow buttons to select the type of closed captioning you want and then press OK/Select:
    • Standard Captioning: Displays the audio portion of a television program as text.
    • Easy Reader: Offers simplified Closed Captioning for viewers with a limited vocabulary (e.g. children).
  6. Highlight Save and then press OK/Select to save your changes.

 

Frequently Asked Questions

 

How do I change settings in the new Spectrum Guide?

Changesettings

 

See more Frequently Asked Questions

 

To learn more about the new Spectrum Guide, please visit our new Spectrum Guide support page.

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