The new Spectrum Guide is being deployed to some customers with HD Spectrum receivers in select markets, with more areas coming soon! If you live in or near Ft. Worth, TX, Spectrum Guide support can be found here  

 

Manage Spectrum Guide Settings

You can access Settings & Support through the new Spectrum Guide Main Menu:

  1. Press the Menu button on your remote to display the Spectrum Guide Main Menu (see below).
  2. Use the arrow buttons to highlight Settings & Support and then press OK/Select.
  3. Select the setting category you want to change and then press OK/Select.
  4. Highlight the setting you want to edit and then press OK/Select.
  5. Once you've made your changes, select Save.
Support and Settings Menu

 

Settings Quick Reference

The following settings can be accessed through the Spectrum Guide's Main Menu under Settings & Support:

 

Main Menu

 

Accessibility

Accessibility settings can be accessed by pressing Menu on your remote and then navigating to Settings & Support > Accessibility.
Accessibility Settings Description
Closed Captioning Choose to turn Closed Captioning On or Off. When enabled, Closed Captioning displays the audio portion of a program as text on your screen.
Descriptive Video Service (DVS) Choose to turn DVS On or Off. When enabled, DVS delivers audio descriptions to narrate content on screen.
Guide Narration Choose to turn Guide Narration On or Off. When enabled, Guide Narration helps you to navigate the Spectrum Guide.
Closed Captioning Settings

Adjust the following settings to customize how Closed Captioning appears on screen:

  • Presentation: Select how Closed Captioning enters the screen.
  • Text Settings: Adjust the color, transparency, size, font and character edge for Closed Captioning text.
  • Background Settings: Change the color and transparency of the background of Closed Captioning text.
  • Window Settings: Change the color and transparency of the window surrounding Closed Captioning text.
  • Language: Select a Closed Captioning language to use (when available).
  • Closed Captioning Type: Choose to display Standard or Easy Reader Closed Captioning.

 

 

Support

Support can be accessed by pressing Menu on your remote and then navigating to Settings & Support > Support.
Setting Description
Support Videos Watch helpful support videos right on your TV.
Refresh Spectrum Receiver You can troubleshoot many Spectrum receiver issues by sending a refresh signal to your device. Learn more.

 

 

Preferences

Preferences: Favorites can be accessed by pressing Menu on your remote and then navigating to Settings & Support > Preferences > Favorites.
Favorites Settings Description
Favorites Create or Edit your list of Favorite networks.

 

 

Preferences: Guide Settings can be accessed by pressing Menu on your remote and then navigating to Settings & Support > Preferences > Guide Settings.
Guide Settings Description
Guide Format Set the Guide View in Standard quick-view format or in Video format, which offers streaming video of each channel. You can also change the Guide View by pressing the Guide button on your remote while viewing the Guide.
Guide Background Color Change the guide brightness to choose either a Light Guide or a Dark Guide depending on which works best with your lighting.
Guide Display Aspect Ratio Adjust the Guide aspect ratio for Standard Definition (4:3) or High Definition (16:9).
HD Auto Tune to HD High Definition (HD) Auto Tune automatically tunes your Spectrum receiver to the HD version of any channel selected when that channel is available in HD.
Channel Bar Position Adjust where your Channel Bar displays on screen.
Mini Guide Position Adjust where your Mini Guide displays on the screen. The Mini Guide is a small portion of the Standard Guide that includes the program that you're currently viewing and surrounding channels.
Display Durations Adjust how long you want information notifications to appear on your screen.
Alert Notifications Decide if you want a warning message to display before you tune from an in-progrss On Demand program to live TV.

 

 

Preferences: Audio settings can be accessed by pressing Menu on your remote and then navigating to Settings & Support > Preferences > Audio, Video & Display > Audio.
Audio & Video: Audio Settings Description
Language Preference Change your default language for Secondary Audio Programming (SAP) service, a secondary audio stream that a broadcaster may transmit that includes an alternate audio track in another language and/or Descriptive Video Service (DVS) narration.
Stereo Audio

Change your Stereo Audio setting to Enhanced, Compact or Standard mode:

  • Enhanced: Provides best quality with widest frequency range (recommended).
  • Compact: Provides lowest quality with narrowest frequency range.
  • Standard: Provides an in-between option.
Audio Output Change your Audio output settings to Dolby Digital, HDMI, or Other.
Descriptive Video Services (DVS) Turn Descriptive Video Services (DVS) On or Off. DVS is a secondary audio track that includes a voiceover description of key visual elements within most programs, including natural pauses in dialogue and actions, costumes, facial expressions, settings and scene changes. DVS is not always available and uses the same audio track commonly used for foreign language. Spanish may play if DVS is enabled and there is no DVS track.

 

 

Preferences: Video settings can be accessed by pressing Menu on your remote and then navigating to Settings & Support > Preferences > Audio, Video & Display > Video.
Audio & Video: Video Settings Description
Video Format

Adjust the screen resolution to best fit your TV:

  • 1080i: Highest pixel count - perfect for fine picture detail on an HD TV.
  • 720p: Seamless refresh - great for fast action and sports on an HD TV.
  • 480p: Seamless refresh - better for sports and fast action on an SD TV.
  • 480i: Highest SD pixel count - fine picture detail on an SD TV.
HD box on SDTV Aspect Ratio Adjust how high definition titles are displayed on a standard definition TV: Letterbox or Zoom.
SD box on HDTV Aspect Ratio Adjust how standard definition titles are displayed on a high definition TV: Pillar Bars or Stretch.

 

 

Preferences: Caller ID can be accessed by pressing Menu on your remote and then navigating to Settings & Support > Preferences > Caller ID.
Caller ID Settings Description
Caller ID Notification Display Caller ID info based on On or Off setting.
Caller ID Position Choose whether the Caller ID on TV notification appears on the top or bottom of your screen.

 

 

Preferences: Digial Receiver settings can be accessed by pressing Menu on your remote and then navigating to Settings & Support > Preferences > Digital Receiver.
Digital Receiver Settings Description
Power On Channel Have your Spectrum receiver tune to a specific channel each time you turn it on.
Front Panel Display Change the front panel display to show current time, current channel, or nothing.
Time Display Choose how you want the time displayed on the front panel of your Spectrum receiver: 12- or 24-hour clock.
Front Panel Display Brightness Adjust the brightness of the information displayed on the front panel of your Spectrum receiver.
Power Settings As an energy-saving feature, set your Spectrum receiver to automatically power off after 4 hours of inactivity.
AC Outlet Decide whether you want to turn off power to the outlet on the back of your Spectrum receiver, or leave it on, when your Spectrum receiver is powered off .

 

 

Parental Controls

Parental Controls: Parental Controls can be accessed by pressing Menu on your remote and then navigating to Settings & Support > Parental Controls > Parental Controls.
Parental Controls Settings Description
Set Parental Controls PIN Set a 4-digit Parental Controls PIN to safeguard viewing.
Turn On/Turn Off Parental Controls Turn Parental Controls On or Off.
Hide Adult Content Turn On the Hide Adult Content setting if you want to prevent adult content titles from appearing in the guide. If Parental Controls are enabled, the parental control PIN will be required to access these titles.
Content Filters Use the Content Filters to be prompted to enter your PIN when attempting to access programming with specific themes or content.
Rating Restrictions Turn On the Rating Restrictions setting if you want to be prompted to enter your PIN when attempting to access programming with specific ratings or that is unrated.
Channel Restrictions Turn On the Channel Restrictions setting to be prompted to enter your PIN when attempting to access specific channels.
Time/Day Restrictions Use the Time/Day Restrictions to be prompted to enter your PIN before accessing any programming during a specific time frame. Repeat the steps to set up to 10 restrictions.

 

 

Parental Controls: Purchase Controls can be accessed by pressing Menu on your remote and then navigating to Settings & Support > Parental Controls > Purchase Controls.
Purchase Controls Description
Set Purchase Controls PIN Set a 4-digit Purchase Controls PIN to restrict unauthorized purchases.
Turn On/Turn Off Purchase Controls Turn Purchase Controls On or Off.
Set Purchase Limits Allow purchases without a PIN by entering a maximum amount allowed per purchase before being prompted to enter your PIN.

 

 

Parental Controls: On Demand Lock can be accessed by pressing Menu on your remote and then navigating to Settings & Support > Parental Controls > On Demand Lock.
On Demand Lock Description
Set On Demand PIN Set a 4-digit On Demand PIN to restrict On Demand access.
Turn On/Turn Off On Demand Lock Turn On Demand Lock on to require a PIN before watching On Demand.

 

 

DVR Settings

DVR Settings can be accessed by pressing Menu on your remote and then navigating to Settings & Support > DVR Settings.
DVR Settings Description
Group Like Items Organize your favorite programming by grouping similar titles together in your saved Recordings, such as episodes in the same series.
Show Recording Alerts If there's a recording conflict, you'll see a message warning you that your DVR will automatically tune to the channel of the scheduled recording. You can set this feature to warn you up to 15 minutes before the DVR is scheduled to record a different program.
View Available Storage View the percentage of hard drive storage you have used.

 

 

Account Overview

Account Overview can be accessed by pressing Menu on your remote and then navigating to Settings & Support > Account Overview.
Account Overview Settings Description
Account Info View information about your account and equipment, including your Account Number.
Equipment View helpful application information sometimes used in troubleshooting. You can also access the RESET DATA button in the event you need to clear memory and reset your Spectrum receiver.
System Info View helpful system information sometimes used in troubleshooting.
Terms and Conditions View Terms and Conditions.

 

Have additional questions or need help?

Visit the new Spectrum Guide support page   .