SA menu guide page
 

 

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General Information

Select a Program Using the Interactive Program Guide

  1. Press the Guide button to view the next 7 days of programming.
  2. Press the Direction Arrows to highlight the program you want to watch.
  3. Press OK/Select. If the show is currently on, you'll tune to it. If it's on in the future, you'll have a chance to record it.

Search by Channel, Title or Theme

The guide automatically list programs by channel number, but you can change this and list programs by title or theme.

  1. Press the Guide button. The Program Guide appears and lists the next 7 days of programs.
  2. Press Browse By or the A button. The Browse By area of the Program Guide displays the options: Title, Channel, and Theme.
  3. Press the Up and Down arrows to highlight your selection.

Search by Date

  1. Press the Guide button. The Program Guide appears and lists the next 7 days of programs.
  2. Press Date or the B button. The Browse By area of the Program Guide displays the next 7 dates.
  3. Press the Up and Down arrows to highlight a date.
  4. Press the OK/Select button. The Program Guide displays the programs that will be broadcast on that date.

Set up a Favorites List

  1. Press MENU / Settings twice to go to the General Settings menu.
  2. Press the Up and Down arrows to highlight Viewer Favorites.
  3. Press OK/Select.
  4. Press the Up and Down arrows to highlight a favorite channel.
  5. Press OK/Select to add to favorites.
  6. To remove, press a second time.
  7. Press the A button accept your new list of favorite channels.
  8. Press EXIT to return to your current program.
  9. Use the FAV button to surf through Favorite channels.

Closed Captioning

  1. Press MENU / Settings twice to go to the General Settings menu.
  2. Press the Up and Down arrows to highlight one of the Closed Captioning (CC) options. You can manage:
    • CC Background: Change background shading and color.
      • Shading options: Default, Clear, Slight, Solid, Flashing
      • Color options: Default, Black, White, Red, Green, Blue, Cyan, Magenta, Yellow
    • CC Window: Change the window shading and color.
      • Shading options: Default, Clear, Slight, Solid, Flashing
      • Color options: Default, Black, White, Red, Green, Blue, Cyan, Magenta, Yellow
    • CC Characters: Change the character shading, color and style.
      • Shading options: Default, Clear, Slight, Solid, Flashing
      • Color options: Default, Black, White, Red, Green, Blue, Cyan, Magenta, Yellow
      • Style options: Default, Style 1, Style 2, Style 3, Style 4, Style 5, Style 6, Style 7, Style 8
    • CC Character Edge: Change character edge format.
      • Character Edge options: Default, None, Raised, Depressed, Uniform, Left Drop Shadow, Right Drop Shadow
    • CC Options: Change Closed Caption text size and style.
      • Text Size options: Default, Large Text, Standard Text, Small Text
      • Caption Style options: Set by viewer, set by program
        • Set by viewer: The CC style settings set by the viewer will be displayed.
        • Set by program: The default CC style from the program will be displayed.
    • CC Source: Change analog (std) CC source and digital CC source. The selected options will have priority, with Digital CC having higher priority than Analog.
      • Std source options: Std CC1, Std CC3, Std CC3, Std CC4, Std T1, Std T2, Std T3, Std T4
      • Digital source options: Digital 1, Digital 2, Digital 3, Digital 4, Digital 5, Digital 6
      • These options may be displayed as English, Spanish, etc. depending on the stream.
    • CC Sample Text: Show example CC text with selected settings.
    Note: The following shading options apply to CC Background, CC Window and CC Characters above:
    • Default: The background is determined by the caption provider.
    • Clear: Allows video to be seen behind the captions.
    • Slight: Shows both the background and the video behind it.
    • Solid: Hides the video behind the captions.
    • Flashing: A solid background turning on and off at a rate determined by the caption provider.

Picture Format (Aspect Ratio)

  1. Press MENU/Settings twice to go to the General Settings menu.
  2. Press the Up and Down arrows to highlight Set: Picture Format

The following Picture Format modes are available:

  • Fixed: The screen resolution you selected can be seen in the Quick Settings menu (press Menu/Settings once). The screen resolution remains the same (fixed) until you change it.
  • Pass-Through: This option provides a built-in convenience factor. Your Spectrum receiver attempts to convert the signal of an incoming program to the best picture format for your HDTV screen. However, if you haven't selected all the screen resolutions that are available, the screen resolution defaults to the best selection available based on the selections you made in the HDTV Setup Wizard.
  • Upconvert-1 and Upconvert-2: The operation of the two options is similar to that of the Pass-Through option. See the Display Formats for Digital Sources table below.
  • Auto DVI/HDMI: If your HDTV is connected through the DVI/HDMI port, you'll see this option and not the Pass-Through option. Incoming programming is automatically formatted to the scan rate supported by your HDTV.

Display Formats for Digital Sources

If you chose this picture format option: When the Spectrum receiver receives this type of signal: The picture is displaed on the HDTV screen in this format:
Fixed All formats

1080i, 720p, 480i, 480p

(Depending on your selections made in the Setup Wizard and Quick Settings menu)

Pass-Through
  • 480i
  • 480p
  • 720p
  • 1080i
  • 480i
  • 480p
  • 720p
  • 1080i
Upconvert 1
  • 408i/480p
  • 720p/1080i
  • 480p
  • 1080i
Upconvert 2
  • 480i/480p
  • 720p/1080i
  • 480p
  • 720p

Picture Size

  1. Press Menu/Settings once to go to the Quick Settings menu.
  2. Press the Up and Down buttons to highlight Picture Size.

The following options are available:

  • Normal: The source aspect ratio is not altered.
  • Stretch: The video is stretched to fill the TV screen, potentially causing some distortion of the image.
  • Zoom 1: The video is zoomed to fill the TV screen, cutting off part of the original picture.
  • Zoom 2: Extra zooming is applied compared to Zoom 1.

Parental Controls

Learn how to set up and manage Parental Controls.

DVR

With your DVR, you can pause live TV, record programming, use instant replay, view programming in slow motion and more.

Status Bar

To Pause programming, press the Pause button. The Status Bar will briefly appear, indicating the pause position. Press Pause again or Play to resume.

The Status Bar appears whenever you pause, rewind or fast-forward a program:

SARA status bar

When you Rewind or Fast Forward you can press the button up to three times to increase the speed.

You can also use the Instant Replay button to watch the last 8 seconds of a program.

To use Slow Motion:

SARA frame-by-frame
  • Press Play once to enter slow motion mode. Press it again to resume normal speed.
  • To view Frame-by-Frame:

To catch up with a live program, press Live.

Record Live Programming

  1. While watching live TV, press the Guide button to open the Guide screen. By default, your guide will highlight the program currently being viewed.
  2. Press the REC button to open the Confirm Recording screen.
  3. Follow the onscreen directions to record a single program.

Schedule Recording for a Future Program

  1. While watching live TV, press the Guide button to open the Guide screen.
  2. Using the directional arrows, highlight a future airing program you would like to record.
  3. Press the REC button to open the Confirm Recording screen.
  4. Follow the onscreen instructions to record a single program.

Record All Episodes of a Series

  1. While watching live TV, press the Guide button to open the Guide screen.
  2. Using the directional arrows, highlight the series you would like to record and press the REC button.
  3. With the Recording Confirmation screen open, press the directional arrow buttons to highlight All episodes.
  4. To adjust the record settings press the Left or Right directional arrow to navigate and set the recording options.
  5. Press the A button to accept recording.
  6. Using the directional arrows, highlight the preferred series recording option and press OK/Select to confirm the recording.

Play Recordings

  1. To view and play your recordings, press the My DVR button while watching live TV. The Recorded List menu will appear onscreen.
  2. From this menu, use the directional arrows to highlight the recorded title you would like to view and press OK/Select to open the play/options menu for the highlighted title.
  3. Follow the onscreen directions to play the selected title.

Delete Recordings

  1. To delete a saved recording, press the My DVR button and access the Saved Recordings screen.
  2. Using the directional arrow buttons highlight the saved program you would like to delete and press OK/Select.
  3. Follow the onscreen directions to delete the saved recording.

Display Scheduled Recordings

  1. To view your scheduled recordings, press the My DVR button to open the Recorded List menu.
  2. Press the A button to open the Scheduled Recordings menu.

Cancel a Scheduled Recording

  1. To cancel any scheduled recordings, press the My DVR button to access the Recorded List menu.
  2. Press the A button to view scheduled recordings.
  3. Using the directional arrows find the scheduled recording you would like to cancel and press OK/Select to open the edit scheduled recordings screen.
  4. Press the B button to cancel recording.
  5. Follow the onscreen directions to confirm the cancellation of scheduled recording.

DVR On/Off & Scheduled Recordings

Scheduled recording will occur in the background when the DVR is off. This is true even if both tuners are being used for recordings. DVRs do not need to turn on to record.

Change Save Time Setting

When the DVR receiver leaves the factory, its default Save Time setting is set at 14 days. Using this setting, Charter-issued DVRs  automatically save each recording for 14 days. At the end of 14 days, the DVR erases the recording to make space for other programs you want to record. You can change this setting from 14 days to one, two or seven days, or to Until Erased.

To change the default Save Time setting, follow these steps:

  1. If the Recorded List screen is not displayed, press List. The Recorded List screen appears.
  2. Choose Preferences and use the directional arrow buttons to highlight Change Save Time for Future Recordings.
  3. Press OK/Select and use the directional arrow buttons to highlight your desired Save Time.
  4. Press OK/Select. The Save Time options disappear, the Preferences screen appears, and the new default Save Time setting appears in the Information area of the screen.

After recording a program, you can change how long the DVR will save the recording. To change the Save Time of a recording you have saved:

  1. If the Recorded List screen is not displayed, press the List button. The Recorded List screen appears.
  2. Use the directional arrow buttons to highlight the recording on which you want to change the Save Time.
  3. Press the OK/Select button. The Recorded Program Options screen appears.
  4. Press the Up button. The option Change Save Time is highlighted.
  5. Press the OK/Select button. The Change Save Time screen appears.
  6. Use the directional arrow buttons to highlight the new Save Time.
  7. Press the OK/Select button. In the Information area of the screen, the message "One moment please" appears and the new Save Time displays on the Recorded List screen.

Auto-Erase Oldest Recording

You can make sure you have room on your hard drive for new recordings by automatically erasing your oldest recordings when space is needed.

  1. Press the List button to bring up your list of recorded programs.
  2. Press the B button on your remote to pull up your Preferences menu.
  3. Highlight Turn ON Auto Erase, and then press OK/Select.
  4. Press the A button to confirm your choice.
Recordings with a Save Time of Until Erased will not be erased until you manually erase them.

On Demand

Use On Demand

  1. Tune to Channel 1 or press the ON DEMAND button on your remote.
  2. Select a category using your remote.
  3. Choose a movie or program.
  4. Confirm your choice and enjoy!

Digital Music Channels

Enjoy commercial-free, 24-hour digital music channels of almost every genre: rock, classical, soul, jazz, country, salsa and so much more.

  1. Press Guide.
  2. Press the Up and Down arrows to highlight your choice of music.
  3. Press OK/Select to tune to the highlighted channel.

Order PPV

With Pay-Per-View (PPV), you get championship fights, concerts, sporting events, new release movies and more.

In some areas, you will be prompted to call a toll-free number on your screen to complete your order or to complete cancellation. Pay-Per-View programs must be canceled within five minutes after starting time. Services may not be available in all areas. Seasonal package availability varies by area. You must be a Spectrum TV customer. All networks are not available in all areas. Movies, pricing, ratings and scheduling are subject to change. Trademarks belong to their respective owners.

To order Spectrum Pay-Per-View

  1. Press the MENU button.
  2. Press the Up and Down arrows to choose PPV by: Time, Title, Event or Adult.
  3. Press the OK/Select button to view Pay-Per-View programs.
  4. Press the Left or Right arrow to highlight the event you want to purchase.
  5. Press the INFO button to get more information.
  6. Press the OK/Select button to go to the Order screen.
  7. Press the Left or Right arrow to highlight different start times.
  8. Press the OK/Select button to order.
  9. Input your purchase code and press the OK/Select button. If your selection airs later, a reminder is automatically set. Press the EXIT button to return to current program.

Cancel Pay-Per-View

To cancel Spectrum Pay-Per-View:

  1. Press the MENU button twice to go to the General Settings menu.
  2. Press the Up and Down arrows to highlight PPV: Purchases.
  3. Press the OK/Select button.
  4. Press the Up and Down arrows to highlight Pending.
  5. Press the OK/Select button. The programs you have selected but not yet viewed will appear.
  6. Press the Up and Down arrows to highlight the program you wish to cancel.
  7. Press the OK/Select button to cancel.
  8. Press the A button to confirm cancellation.
  9. Press the EXIT button to return to current program.

PIP/SAP/DVS

Using the Picture-in-Picture (PIP) Feature

When you turn the Picture in Picture (PIP) feature on, you can watch two channels at once, even if your TV doesn't have the PIP feature. One channel appears as a full-screen image. The other appears as a small image within the full-screen image.

PIP - Page in page tv screen
  1. While watching a program, press the PIP On/Off button.
    You will hear the sound of only the program that is shown in the full screen.
  2. To turn off the PIP screen, press the PIP On/Off button again.

Notes:

  • If you press the Info button when the PIP feature is on, a channel banner appears for both screens. If either program is currently being recorded, its channel banner will show the Recording Now symbol.
  • You can turn on the PIP feature only while watching TV in full-screen.

To change the channel on the PIP Screen, use the PIP Channel Up or PIP Channel Down buttons. If you press the main Channel Up/Down buttons, the program on the main TV sceen will change.

You can also move the location of the PIP Screen by pressing the Move button.

 

SARA PIP move

 

To swap the full-screen program shown on the main TV screen to the PIP Screen, press the SWAP button.

 

SARA PIP Swap

 

Recordings and the PIP Screen:

If You Are: And You:
Recording the program in the PIP screen Turn off the PIP feature. The program continues to be recorded.
Recording the program in the main TV screen Have the PIP feature on. The recording in the main TV screen does not capture the PIP screen in the recording. Recording shows only the program in the main TV screen.
Recording the program in the PIP or the main TV screen Press INFO. An information banner appears for both the PIP and main TV (if a program is being recorded, the Recording Now symbol appears in the channel banner.) The recording does not capture the channel banner in the recording.

 

Record and Watch Two Programs Live Using the PIP Feature:

  1. Record the program in the main TV screen by following the steps above.
  2. If the PIP screen is not displayed, press the PIP On/Off button.
  3. Press PIP Channel Up or PIP Channel Down to tune the PIP channel to the second program you want to record.
  4. Press Swap to swap the program on the PIP screen with the program in the main TV screen.
  5. Record the program that is now in the main TV screen by following the steps above.

SAP and DVS

Secondary Audio Programming (SAP) is an auxiliary audio channel for analog television that can be broadcast or transmitted both over the air and by cable TV. It is often used for an alternate language or for the Descriptive Video Service (DVS) offered in the United States by PBS, along with broadcasting the National Oceanic and Atmospheric Administration (NOAA) Weather Radio service or a local National Public Radio station at times where translation or DVS is not needed.

Descriptive Video Service (DVS) is a service where a narrator describes the action of a scene during natural pauses in the dialogue, designed to make the programming more accessible to customers who are blind or visually impaired. For example, the audience can hear, "A police officer enters the room", "A car accident occurs", "It begins to rain", or "A man buries his face in his hands".

Only one secondary audio will be available at a time. For example, you will not be able hear both Spanish language and DVS. DVS is only available on select channels and during select programming. For DVS-supported programming schedules, please visit the website for the programmer (channel) you are interested in.

Enable/Disable SAP/DVS

SAP and DVS are enabled/disabled in the same way.

  1. Press MENU / Settings once to go to the Quick Settings menu.
  2. Press the Up and Down arrows to highlight Choose SAP Language.
  3. Press the left or right arrow to highlight Espanol and press OK/Select.

Not your guide? Find out which guide you have.