There are two ways to activate your Spectrum receiver (cable box):

Note: If you're located in Southern California, get directions for activating your Spectrum receiver.

Before attempting to activate your Spectrum receiver, please leave it powered on and connected to the cable outlet for fifteen minutes.

After you've connected your Spectrum receiver to your TV, you need to activate it to complete the installation. If you've received more than one Spectrum receiver, please connect all of your new equipment to TVs before activating. All Spectrum receivers will be activated at the same time.

Spectrum TV Home Shipment customers in Southern California must activate according to the specific Spectrum receiver type available in their area. If you live in Southern California, please see the Southern California Activation by Phone section below. Online Activation is not available in your area at this time.

Activate Online:

You'll need to enter the phone number listed on your Spectrum account or your account number to begin the activation process.
  1. Activate   your Spectrum receiver online.
  2. Follow on the onscreen instruction to start watching TV.

Activate by Phone:

You'll need to enter the phone number listed on your Spectrum account and your account number to begin the activation process.
  1. Call (877) 764-4054.
  2. Follow the activation prompts.
  3. Typically, you'll be able to watch your favorite networks and shows shortly after activation while your guide continues to load.

Southern California Activation Steps:

If you use the program guide shown below, you should follow these special Southern California Activate by Phone steps. If any other any other guide appears on your screen, you can use the activation methods above.

Southern California Easy Setup Guide  

  1. After you've connected your Spectrum receiver, make sure it's powered on. The box will start its software download. This process can take up to 60 minutes to complete. During the download, it's important that you don't interrupt the download process. Don't touch the power, unplug the cable or push any buttons on the box.
  2. You'll see different numbers and letters appear across the display of the Spectrum receiver. Once the download is completed, your Spectrum receiver will turn off automatically and it will display "----" (four dashes). Note: Don't turn the Spectrum receiver on.
  3. Once you see "----" (four dashes) on your Spectrum receiver, call (855) 232-1886 and follow the final activation steps. Note: Don't turn on your Spectrum receiver before calling.
  4. Typically, you'll be able to watch your favorite networks and shows shortly after activation while your guide continues to load.