There are two ways to activate your Spectrum receiver:

Note: If you're located in Southern California, get directions for activating your Spectrum receiver.

Before attempting to activate your Spectrum receiver, please leave it powered on and connected to the cable outlet for 15 minutes.

After you've connected your Spectrum receiver to your TV, you'll need to activate it to complete the installation. If you're using more than one Spectrum receiver, please connect each one to a TV before activating. All of your Spectrum receivers will be activated at the same time.

Activate Online

You'll need to enter your account number or the phone number listed on your Spectrum account to begin the activation process.

Note: If you live in Southern California, you need to activate your Spectrum receiver according to a specific set of steps. Please see the Southern California Activation by Phone section below. Online Activation isn't available in your area at this time.
  1. Activate   your Spectrum receiver online.
  2. Follow the onscreen instructions to start watching TV.

Activate by Phone

You'll need to enter your account number and the phone number listed on your Spectrum account to begin the activation process.

  1. Call (877) 764-4054.
  2. Follow the activation prompts.
  3. Typically, you'll be able to watch your favorite networks and shows shortly after activation while your guide continues to load.

Southern California Activation Steps:

If you use the program guide shown below, you should follow these special steps. If any other guide appears on your screen, you can use the activation methods above.

Southern California Easy Setup Guide  

  1. After you connect your Spectrum receiver and power it on, it should start downloading software. This process can take up to 60 minutes. It's important that you don't interrupt the download process by unplugging the receiver or pressing any buttons.
  2. You'll see different numbers and letters appear across the display of the Spectrum receiver. Once the download is completed, your Spectrum receiver will turn off automatically and display "----" (four dashes).
    Note: Do not turn on your Spectrum receiver at this point.
  3. Once you see "----" (four dashes) on your Spectrum receiver, call (855) 232-1886 and follow the final activation steps.
  4. Typically, you'll be able to watch your favorite networks and shows shortly after activation while your guide finishes loading.