Having trouble signing in?
Click here for help.

If you already have a Spectrum username, you can sign in to My Account to watch TV, view and pay your bill, manage your account and more.

If you don't have a Spectrum username yet, learn how to create one.

Customers in Colorado, Montana, Wyoming and Utah, including former Bresnan customers: get sign in help.
 

Forgot Username and/or Password

  1. On the Sign in page, select Forgot Username or Password?
Forgot Username or Password
  1. Choose one of the options listed on the next screen, and then select Continue.
  1. Get Username, or Username and Password: You'll be asked to verify your account by entering an email address or phone number associated with your account, or your account number and last name.
  2. Get Password: You'll be asked to enter your username and service ZIP Code.
Get Username or Password options
  1. Enter the required information and then confirm you're not a robot to continue.
  2. To complete the process, you'll be asked to verify your account by text, email or automated call.
  3. Enter the six-digit verification code sent via the communication method of your choice to retrieve your username or change your password.
Note: If you change your Spectrum.net password, you'll need to update your sign in information to access your Spectrum email, the Spectrum TV app and the TV channel apps.