You may have received a letter or other notification that your rate has changed. See below for answers to frequently asked questions regarding your rate:

Why has my rate changed?
When you signed up for services, you received a promotional discounted rate on your bill. Your discounted rate for your promotion has expired, and your services will be billed at a new rate.
What does my rate include?
Learn more about your bill, including taxes and fees.
Can I get a different rate or change my services?
Visit to see available rates and bundles.