You may have received a letter or other notification that your rate has changed. See below for answers to frequently asked questions regarding your rate:

Why has my rate changed?

When you signed up for services, you received a promotional discounted rate on your bill. Your discounted rate for your promotion has expired, and your services will be billed at a new rate.

What does my rate include?

Learn more about your bill, including taxes and fees.

Can I get a different rate or change my services?

Visit to see available rates and bundles.