New Sign-in Experience
A New Sign-in Page
Soon, you'll sign in on a new Spectrum page. While the site may look different to you, you'll still use the same username and password you've been using. Once you sign in, you'll be directed to the same site you're familiar with. For some customers, this page will be familiar and your experience will not change.
Your Username and Password
When the change happens, you'll need to re-enter your username and password, even if you've previously saved that information. You'll only need to do this once if you choose Remember Me when you sign in.
If you've forgotten your username or password, don't worry. Just select the links you see on the sign-in page and follow the instructions. Enter some information and you'll be able to retrieve your username and/or password.
Don't forget to update your bookmarks or favorites when the new sign-in page is live.
If you need more help, visit our support page for more assistance with signing in, as well as support for all of your Spectrum products and services.