How to Retrieve Your User Name
- On the Sign in page, select the Forgot Username or Password? link.
- Select one option on the next screen.
- To retrieve your username, you'll need to enter an email address or phone number associated with your account or your account number and last name.
- To retrieve your password, you'll need to answer your security question.
- In either case, you'll need to verify that you are not a robot by using the Captcha.
- When you've entered your information, you'll receive a message via phone or text with your username and/or password.