You must cancel your Auto Pay three business days before the scheduled payment date to avoid being charged for your recurring payment.

To Cancel Auto Pay

 

Billing Hover

 

 

Cancel Auto Pay Screen one

 

  1. Sign In as the Head of Household or Administrator.
  2. Select My Account from the top of any Spectrum.net page, then Billing.
  3. From the Billing page, select Manage Auto Pay.
  4. Select the Cancel Enrollment button.
  5. Select Cancel Auto Pay to confirm.