Windows: Repairing Your IP Address
Wireless Network Report
- Access the Task Bar, then type Command prompt in the search field.
- Right-click Command prompt, choose Run as administrator, then select Yes.
- At the command prompt, type the following command: netsh wlan show wlanreport
If the report isn't able to diagnose and fix the problems you're experiencing with your network:
- Verify that your wireless network is turned on and active.
- Make sure WiFi is enabled on your computer.
- Make sure your computer is within range of your wireless router.
- Try resetting your wireless modem or restarting your computer.
- Update your operating system, if possible.
- Select the Start button.
- Type "network problems" into the search field.
- Select "Identify and repair network problems" to run the network troubleshooter.
If the troubleshooter isn't able to diagnose and fix the problems you're experiencing with your network, verify that:
- Your wireless network is turned on and active.
- WiFi is enabled on your computer.
- Airplane mode is off.
- Your computer is within range of your wireless router.
If you're still having trouble connecting to your wireless network, visit Windows Support.