What is a WiFi Router?
A WiFi router is a device that lets you share your internet connection wirelessly with devices such as tablets, smartphones, computers and more. Your WiFi router is connected directly to your modem and shares your internet connection wirelessly. Your WiFi router will give you the speed and range to stream, game and upload with ease across all the devices in your home. For an additional monthly charge, we offer Spectrum customers a WiFi router that provides wireless connectivity for your home and includes dedicated 24/7 support. Learn more about adding In-home WiFi to your household.
Typical WiFi Router Setup*
*Due to equipment differences, your setup may look different than the one shown above.
If you subscribe to In-Home WiFi and have a Spectrum-provided wireless router, we have you covered. Get In-home WiFi Troubleshooting help.
I Have My Own Router
If you order In-Home WiFi service, we'll provide you with a standalone router that connects to your cable modem. If you use your own personal router, we don't offer technical support for it. However, you should know that:
- We recommend the router be a draft 802.11N router with a built-in gigabit switch.
- Most 802.11GB and some draft 802.11N routers have a built-in full-duplex 10/100 Ethernet switch, which can prohibit achieving appropriate speeds.
- For heavy internet and multiple wireless device usage (watching live vide on multiple devices, for example), we suggest using a router that provides concurrent dual-band wireless-AC connections.
If necessary, you can search online support for help or visit the website of your router's manufacturer.
You can learn about adding In-Home WiFi to your services.