A WiFi router is a device that lets you share your internet connection wirelessly with devices like computers and smartphones. Your WiFi router is connected directly to your modem and broadcasts your internet connection wirelessly with the speed and range to stream, game and upload with ease across all the devices in your home. For an additional monthly charge, we offer Spectrum customers a WiFi router that provides wireless connectivity for your home and includes dedicated 24/7 support. Learn more   about adding In-home WiFi to your household.

Typical WiFi Router Setup

Typical WiFi Router Setup

Note: Your equipment and setup may vary.

In-Home WiFi

If you subscribe to In-home WiFi and have a Spectrum-provided wireless router, we've got you covered. Get In-home WiFi Troubleshooting help.

Using Your Own Router

If you order In-Home WiFi service, we'll provide you with a standalone router that connects to your cable modem. If you use your own personal router, we don't offer technical support for it. However, you should know that:

  • We recommend the router be a draft 802.11N router with a built-in gigabit switch.
  • Most 802.11GB and some draft 802.11N routers have a built-in full-duplex 10/100 Ethernet switch, which can prohibit achieving appropriate speeds.
  • For heavy internet and multiple wireless device usage (e.g. watching live video on multiple devices), we suggest using a router that provides concurrent dual-band wireless-AC connections.

If necessary, you can search online support for help or visit the website of your router's manufacturer.