Security Suite is a service provided to Spectrum Internet customers at no additional cost. It will automatically uninstall or provide steps to manually remove any existing anti-virus software on your computer. Learn more about Security Suite.

If you know the name of the anti-virus software you'd like to uninstall, you can use the standard software removal steps provided below. Select your Operating System from the list for specific instructions.

Note: If you're unable to uninstall anti-virus software, you may need to contact the vendor for further assistance.

Information on how to uninstall Security Suite through your computer's control panel or by using an Uninstall Tool is provided below for your convenience.

Use the quick links to navigate to a section of your choice.

Uninstall Existing Anti-virus Software
 

Uninstall Existing Anti-virus Software

Windows 10

  1. Select Start, then Control Panel.
  2. Select Programs, then Uninstall a program.
  3. Choose which program you would like to edit, then Uninstall.
  4. When prompted, restart your computer.

Windows 8

  1. From the Desktop Mode select the Settings charm, then Control Panel.
  2. Select Programs and Features.
  3. Choose which program you would like to edit, then select Uninstall at the top of the Programs list.
  4. When prompted, restart your computer.

Windows 7

  1. Select Start, then Control Panel.
  2. Select Programs and Features.
  3. Choose which program you would like to edit, then select Uninstall/Change.
  4. When prompted, restart your computer.

Uninstall Security Suite

Security Suite can be uninstalled through the control panel of your operating system. If you're unable to remove the software using this method, you can download and run an uninstall tool.  

Downloading the Uninstall Tool

  1. Download   the Security Suite Uninstall Tool.
  2. Select Run on the File Download dialog box.
  3. A download progress window will show the download process

Running the Uninstall Tool

Note: You'll need to restart your computer once the uninstall process is complete. Spectrum recommends saving and closing all open applications prior to running the uninstall tool.
  1. When the download is complete, a security warning dialog box may appear. Select Run to continue.
  2. A second warning window will appear. Select Yes to allow the application to make changes to your computer.
  3. Select I accept the terms in the license agreement, then Next.
  4. Select Start to begin uninstalling Security Suite.
  5. An Uninstalling progress window will display. Don't turn off or restart your computer until prompted.