Your Spectrum username serves not only as your Spectrum sign-in credential, but also as your email address. You can create up to seven email addresses for no additional charge as soon as your Spectrum Internet service is active.

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Quota Overview

Feature Policy
Eligibility All Spectrum Internet Customers
Number of Email Accounts 7
Max Storage Capacity 5 GB
Max Contacts 500
In/Out Message Size Limits 25 MB
Delete Trash After 3 days
Delete Spam After 14 days
Lock Mailbox and Reject Incoming Messages After nine months of inactivity. Account unlocked immediately with sign-in to Spectrum.net and navigation to email
Purging a Locked Account Never. Account and content remain available as long as the customer remains a Spectrum customer
Purge After Disconnect 90 days after disconnect

Email Server Information

For the best user experience and to ensure the best connection with your computer, Spectrum recommends using the settings below when setting up your Spectrum Email.

User Information Enter Settings Below
Your Name: (Enter Your Name)
Email Address: YourEmail@charter.net
Server Information
Account Type: POP/IMAP IMAP
Incoming Email Server: IMAP.charter.net
Outgoing Email Server: SMTP.charter.net
Sign-In Information
Username: YourUsername@charter.net
Password: The password you use to sign into your email account
More Settings
Outgoing Server settings tab:
  • Select the My outgoing server (SMTP) requires authentication option.
  • Select the Use same settings as my incoming mail server option.
Advanced settings tab:
  • Incoming server (IMAP) field: enter 143
  • Outgoing server (SMTP) field: enter 25
  • Select None for Use the following types of encrypted connections settings.
Note: Make sure you enter @charter.net after your username or you will be unable to sign in.

You can also access your Spectrum Email by signing in to your Spectrum.net account with a mobile device or configuring a mobile device to receive Spectrum Email.

Learn more about accessing your Spectrum Email on mobile devices.