Your Spectrum username serves not only as your Spectrum sign-in credential, but also as your email address. You can create up to seven email addresses for no additional charge as soon as your Spectrum Internet service is active.

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Quota Overview

Feature Policy
Eligibility All Spectrum Internet Customers
Number of Email Accounts Seven
Max Storage Capacity 5 GB
Max Contacts 500
In/Out Message Size Limits 25 MB
Delete Trash After 3 days
Delete Spam After 14 days
Lock Mailbox and Reject Incoming Messages After nine months of inactivity. Account unlocked immediately with sign in to and navigation to email
Purging a Locked Account Never. Account and content remains available as long as the customer remains a Spectrum customer
Purge After Disconnect 90 days after disconnect

Email Server Information

For the best user experience and to ensure the best connection with your computer, Spectrum recommends using the settings below when setting up your Spectrum Email.

User Information Enter Settings Below
Your Name: Enter Your Name
Email Address:
Server Information
Account Type: POP/IMAP IMAP
Incoming Email Server:
Outgoing Email Server:
Sign In Information
User Name:
Password: The password you use to sign in to your email account
More Settings
Outgoing Server settings tab:
  • Select the My outgoing server (SMTP) requires authentication option.
  • Select the Use same settings as my incoming mail server option.
Advanced settings tab:
  • Incoming server (IMAP) field: enter 143
  • Outgoing server (SMTP) field: enter 25
  • Select None for Use the following types of encrypted connections settings.

Note: Make sure you enter after your username or you will be unable to sign in.

If applicable: Sign in will be required when sending and receiving email.

You can also access your Spectrum Email by signing in to your account with a mobile device or configuring a mobile device to receive Spectrum Email.

Learn more.