Get   mobile email support.

View   the Email Quick Reference Guide.

Your Spectrum username serves not only as your Spectrum sign in credential, but also as your email address. You can create up to seven email addresses for no additional charge as soon as your Spectrum Internet service is active.

Use the quick navigation links below to jump further down the page to the section you chose.

 

 
 

Contacts

Add a Contact

To create a new contact:

  1. Select the Contacts tab at the top of the page.
  2. Select the Add Contact icon from the navigation bar.
  3. Enter the information for the contact you want to add and select Save Contact when done.

Email a Contact

To send an email to an existing contact:

  1. Select the contact to which you want to send an email.
  2. Select the Email button in the navigation bar and compose your email.

View a Contact

To view a contact:

  1. Select on the contact name in the contact list.
  2. The contact card with detailed information will appear in the reading pane.

Edit a Contact

To edit an existing contact:

  1. Select the contact name you wish to edit.
  2. This will open the contact card. Choose the Edit icon (a pencil next to the image of a person) to edit.
  3. Make your changes and then select Save Contact to save your updates.

Add a Picture to a Contact

To add a picture to a contact:

  1. Open the Contact card.
  2. Select Edit from the navigation bar or by selecting the edit icon to the right of the contact name.
  3. Select the square silhouette icon by the contact's Name and browse your computer for the file you wish to upload.
  4. When the picture is selected, save the updates.

Sort Contacts

To sort contacts:

  1. Select the "Contacts" tab at the top of your email page.
  2. Select the Sort icon at the top of that page.
  3. Choose to sort by either the First name or Last name.

Search Contacts

To search for a contact:

  1. Enter the name or email address you want to locate in the Search box at the top left of the Contact page.
  2. The search results will return all contact cards with the related search term.

Delete a Contact

To delete a contact:

  1. Check the box next to the contact you want to delete.
  2. Select the Delete icon from the main navigation bar.
  3. You are asked to confirm your choice to delete the email.

Create a Group

To create a new Contact Group:

  1. Select Create New + next to the My Groups icon from the navigation bar.
  2. Enter the New group name and select Create.
  3. Select All Contacts to add to the group.
    1. You can add multiple contacts to the group by selecting the checkboxes next to each desired contact name and select Move in the navigation bar, choosing the appropriate group name from the dropdown list.
    2. To add individual contacts, drag and drop each Contact into the desired Contact Group on the left side of the page.

Email a Group

To send an email to an existing group:

  1. Open the desired group.
  2. Select the contacts in the group to which you want to send an email (select the box to the left of the Name heading to select all).
  3. Select the Email button in the navigation bar and compose your email.

Rename a Group

To rename a group:

  1. Select the down arrow to the right of the group name.
  2. Select Rename from the dropdown list.
  3. Type the new name in the name field.

Delete a Group

To delete a group:

  1. Select the down arrow to the right of the group name.
  2. Select Delete from the dropdown list.
  3. Confirm your decision to delete.

Import and Export Contacts

To import your contacts:

  1. Select the Contacts tab at the top of the page.
  2. Select More and choose Import from the dropdown menu.
  3. Select Choose File and select the vcard.vcf file that contains your contacts and select Open to import.

To export your contacts:

  1. Select the Contacts tab at the top of the page.
  2. Select More and choose Export All from the dropdown menu or select the individual contacts you want to export and choose Export Selected.
  3. Follow your email provider's instructions to import the vcard.vcf file.