Security Suite for Windows Installation
The instructions below will guide you through downloading and installing Security Suite.
Prior to installing the Security Suite, verify that your Windows computer meets the following system requirements:
Uninstall Existing Anti-Virus Software
Security Suite will automatically uninstall or prompt you to manually remove any existing anti-virus software on your computer.
Download Security Suite
- Sign in to Spectrum.net
- Hover over My Account and then select Internet.
- Select Go to Security Suite and then Install Now.
- Choose your Operating System and create a unique Device Nickname. Then select Install to continue.
- The system will display the CharterNetworkInstaller.exe pop-up window. Select Run.
- After the scan is complete, select Continue to proceed with the downloading of Security Suite.
If necessary, Security Suite will automatically download and run the AntiBot Scanner prior to installation. You may need to restart your computer if any harmful files are found. Learn more about the AntiBot Scanner .
Once the scan has finished, select Continue to proceed with downloading Security Suite. The scanner will alert you if any conflicting software is found. Select Next to continue.
- When prompted, select Accept and Install to proceed with the installation.
- A window will display the progress of the installation.
- When prompted, select Restart to restart your computer and complete the installation.
- After the installation has finished, select Close to exit the installation process.
- You've successfully installed Security Suite.