Download Security Suite

Follow the instructions below to download and install Security Suite on your Mac computer.

Note: Your Spectrum Internet subscription includes Security Suite licenses for up to 10 computers. You'll need to repeat the installation process for each of your devices.

Use the quick navigation links below to jump further down the page to the section you choose.

 

  Installation Steps

 

 
 

System Requirements

Prior to installing the Security Suite, ensure your Mac meets the minimum system requirements:

  • Mac OS version 10.13 "High Sierra"
  • Mac OS version 10.12 "Sierra"
  • Mac OS X version 10.11 "El Capitan"
  • Mac OS X version 10.10 "Yosemite"
  • Intel processor
  • 250 MB of free disk space
  • 1 GB of memory

Security Suite provides added protection for supported internet browsers through extensions:

  • Safari
  • Chrome
  • Firefox
Note: An internet connection is required in order to validate your subscription and receive updates.

 

Download Security Suite

  1. Sign in to Spectrum.net
  2. Hover over My Account and then select Internet.
  3. Select Go to Security Suite and then Install Now.
  4. Choose your Operating System and create a unique Device Nickname then select Install to continue.
Install Security Suite
  1. The system will display the CharterMacInstaller.exe pop-up window. Select Save File.
Note: Device nicknames must be shorter than 16 characters and consist of letters, numbers, dashes and/or underscores.

Installation

Note: Security Suite will automatically uninstall or prompt you to manually remove any existing anti-virus software on your computer. Learn more
  1. Locate and open the Security Suite Install file (most likely in Downloads).
  2. Review the privacy policy and the license terms, then accept them by choosing Continue.
  3. Choose how you want to insall this software, select Continue and then choose Install to confirm.
  4. When prompted, enter your computer password and select Install Software to proceed with the installation.
  5. A window will display the progress of the installation.
  6. When prompted, select Restart to restart your computer and complete the installation.
  7. After the installation has finished, select Close to exit the installation process.
  8. After installing Security Suite, you'll be asked to enable Browsing Protection. Choose your Browser from the dropdown menu then select Install Now to proceed.
Install Security Suite