Use the following settings to add your Spectrum email account to your mobile device.

Don't have a Spectrum email? Learn how to create one.

  • Username: This is your full Spectrum email address.
  • Password: This is the password you use to sign in to your Spectrum email account.
  • SSL: This setting should be ON for both SMTP and IMAP.
  • Protocol: IMAP
  • Incoming Email Server: mobile.charter.net
  • Port: 993
  • Outgoing Email Server: mobile.charter.net
  • Port: 587
  • Requires Authentication: Yes, or checked
  • If applicable: Sign-in will be required when sending and receiving email.

Outlook Mobile Set Up

For Microsoft Outlook on mobile devices, you'll need to use manual setup and advanced settings to specify these ports:

  • For IMAP: mobile.charter.net: 993
  • For SMTP: mobile.charter.net: 587

Learn more about using your Spectrum email with a desktop or laptop computer.

Note: Using both IMAP and POP simultaneously or using POP across multiple devices can cause error messages when trying to send, receive or access new email such as the following: "The mail server denied access to your account because another mail client was using it." To avoid these errors, we recommend using IMAP on all devices. Learn more about switching from POP to IMAP.